SERVPRO of Northern Staten Island Employee Photos

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Gerrianne Puntervold

Gerrianne Puntervold is the Senior Business Development Executive at SERVPRO of Northern Staten Island, a distinguished leader in property restoration services. With an extensive background of over 20 years in sales and marketing, Gerrianne specializes in guiding clients through the recovery process from fire, water, or mold damage, ensuring the restoration of their properties to pre-loss conditions.

Her key strengths lie in developing and implementing effective sales strategies, leading and motivating sales teams, increasing revenue and market share, and reducing costs. Gerrianne also possesses a robust background in marketing communications, social networking, and public relations, enabling her to craft and execute innovative campaigns that yield leads and referrals.

Gerrianne is dedicated to leveraging her skills and expertise to promptly offer commercial property owners immediate solutions for facility damages, mitigating the impact of business disruption. Her goal is to expedite clients' return to their primary business goals while contributing to the mission of making the world a cleaner, safer, and healthier place.

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Angelo DeFilippis

Angelo DeFilippis is the Production Manager at SERVPRO of Northern Staten Island. He has several years of experience dating back to 2014 and is certified in various disciplines by the IICRC (Institute of Inspection, Cleaning, and Restoration Certification). These disciplines include WRT (Water Damage Restoration), ASD (Applied Structural Drying), FRST (Fire & Smoke Damage Restoration), OSHA (10-Hour Reconstruction Safety), Lead RRP Renovation, Bloodborne Pathogens, and Subrogation Certifications. Angelo's strong work ethic and leading by example are the driving forces behind our franchise's success. He is friendly, relatable, and provides excellent customer service to our customers and commercial clients. When he is not at work, Angelo finds time to serve on the Executive Board of Mid Island Little League. He also volunteers as a football coach for Susan E. Wagner High School and is a baseball coach at Moore Catholic High School. Angelo and his wife Victoria are the proud parents of Little Angelo and Jenna. In addition to his work and volunteer activities, Angelo also owns thoroughbred racehorses in New York, New Jersey, Pennsylvania, and Delaware. Overall, Angelo's strong work ethic, amiable customer service, and various certifications have been instrumental in our franchise's success.

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Mark RedlefsenMark has been our Commercial Marketing Representative at SERVPRO of Northern Staten Is

Mark has been our Commercial Marketing Representative at SERVPRO of Northern Staten Island since 2021. He has sales experience in general restoration and roofing. He focuses on increasing our footprint on the commercial side of our business. Mark is a Queen's Chamber of Commerce member who networks with other sales professionals. His many professional connections add to our business volume. He is dedicated to the IPALI 24th Annual Charity Event and enjoys giving back to the community. He resides in Astoria, Queens, with his lovely wife Matilda. They enjoy socializing, going to concerts, podcasting, and traveling.

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Navendranauth Avi Persaud

Project Manager Avi has been at SERVPRO of Northern Staten Island since 2020. He has over four years of experience in the restoration industry and is OSHA and Mold Remediation certified by the IICRC. He is also trained as a WRT and FSRT. He boasts of seven years of construction experience, which significantly aids his work efforts. Avi enjoys playing basketball, volleyball, and cricket when he can find a game.

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Ravendra Amit Persaud

Amit has been a Lead Rebuilder and Crew Chief at SERVPRO of Northern Staten Island since 2017. He has earned the critical NY State Mold Supervisor Certification. He is also IICRC certified in water damage restoration (WRT), fire and smoke (FSRT), odor control (OCT), and ASD-applied structural drying. Amit has over 25 years of construction experience that provides exceptional insight and recommendations for our build-back services. He volunteers with the UMA--United Madrassi Association to help better the community. He also helps at homeless shelters. Amit lives in Queens, is a cricket club member, and enjoys bike riding, swimming, and his family.

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Angelica DeSimone

Angelica is our Job File Coordinator at SERVPRO of Northern Staten Island and has excellent organizational skills. She loves spending time with her friends and family in Brooklyn when not working.

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Cesar Chai

Cesar has been at SERVPRO of Northern Staten Island since 2021. His restoration experience goes back another three years. He is WRT water damage certified by the IICRC and works hard at his craft. His attention to detail results in satisfied customers. Cesar lives in the Borough of Brooklyn, where he enjoys get-togethers with family and friends.

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Katieanne Burke

Katieanne is an Administrative Assistant at SERVPRO of Northern Staten Island. She joined our family in 2022, and we are pleased to have her on our staff. She helps to keep things flowing smoothly. Katieanne resides in Brooklyn and loves spending time with her family and friends.

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Terri larkin

Terri is a valued member of the SERVPRO of Northern Staten Island's Team Allen office, serving as the Human Resource Administrator since March of 2023. After 30 years of working in the mortgage industry, Terri decided to pursue a career change and joined our team. She brings a wealth of knowledge and expertise to her role and is passionate about creating a positive work culture. Terri's dedication to helping people is how she approaches the HR needs, and she is committed to providing a supportive environment for all employees. In her free time, Terri enjoys taking walks on the boardwalk in her neighborhood of Rockaway, NY. She is also proud of her two adult children.

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Tom Blundell

Tom is an accomplished Asset Manager at SERVPRO of Northern Staten Island, with a track record of bringing valuable experience to the team since his arrival in March 2023. As an Air Force veteran, Tom is deeply committed to giving back to the community, actively volunteering with the Knights of Columbus and Veterans of Foreign War (VFW). He is a passionate and dedicated individual who has made significant contributions to the organization, and his expertise is highly valued by his colleagues. When he's not at work, Tom can be found indulging in his favorite pastime of fishing or relaxing at the beach, which speaks volumes about his ability to balance work and personal life.

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Landal Whitfield

Landal is a Crew Chief at SERVPRO of Northern Staten Island and a member of Team Allen since 2019. He is a Brooklyn resident. He holds OSHA and mold certifications and is highly skilled in fire, water, and mold remediation. When not at work, he enjoys spending time with his daughter and going shooting with friends.

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John Flanagan

John is field worker for Team Allen at SERVPRO of Northern Staten Island. He has advanced from being a Technician and is now a Crew Chief. His background in plumbing is a plus for the team. John enjoys spending his leisure time with friends and family, going to the beach, and playing video games.